PRIVACY POLICY

Introduction

Qquench Media Private Limited (“Qquench”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Company Contact Information

Qquench Media Private Limited 
India

Phone: (+91) 9607653033

Email: [email protected]

Information We Collect

We may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Mailing address

This information may be collected when you:

  • Register on the website
  • Submit a form
  • Start a project
  • Subscribe to newsletters
  • Interact with our services

Users may also visit our website anonymously.

Non-Personal Data

We may collect non-personal information including:

  • Browser type
  • Device information
  • Operating system
  • IP address

This data is used for analytics, performance monitoring, and service improvement.

Legal Basis for Processing

We process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests

How We Use Your Data

We use data to:

  • Improve customer service
  • Personalise user experience
  • Process transactions
  • Respond to inquiries
  • Send updates, newsletters, or promotional content
  • Deliver relevant marketing communications (only with your consent)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience.

Types of cookies we may use:

  • Essential Cookies – Required for website functionality
  • Analytics Cookies – Help us understand usage (e.g., Google Analytics)
  • Marketing Cookies – Used for advertising and tracking (e.g., Meta Pixel)

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Data Protection

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption
  • Access controls
  • Regular security audits

Sensitive information is encrypted both in transit and at rest.

Sharing Your Data

We do not sell, rent, or trade your personal data.

We may share data with trusted third-party service providers (such as CRM platforms, cloud storage providers, and payment processors) strictly for business operations and service delivery.

All third parties are required to maintain appropriate data protection standards.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

International Data Transfers

As a global organisation, your data may be processed in locations outside your country of residence.

We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Object to or restrict processing
  • Request data portability

To exercise these rights, please contact us using the details below.

Data Breach Notification

In the event of a data breach, we will take appropriate corrective actions and notify affected individuals and authorities as required by applicable laws.

Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be reflected on this page with an updated effective date.

We encourage users to review this policy periodically.

Your Consent

By using our website, you consent to this Privacy Policy.

Continued use of the website after updates constitutes acceptance of the revised policy.

Contacting Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact: 

Email: [email protected] 

(+91) 9607653033

About Qquench

Qquench is a global capability architecture partner that helps organisations across the United States, Europe, the Middle East, Asia-Pacific, Singapore, Australia, and India make transformation usable at scale — across learning systems, digital platforms, and AI automation.