Project Overview

As a sub-contractor, we played a key role in developing an eLearning program on SF Medical Products, aimed at helping regulators and healthcare professionals prevent, detect, and respond to medical product incidents effectively.

The training followed the PDR (Prevention, Detection, Response) strategy, offering a clear, step-by-step framework for quality control and incident management. To boost clarity and engagement, each section was assigned a distinct color theme—Red for Response, Green for Prevention, and Orange for Detection—finalized in collaboration with the client prior to development.

Through the use of interactive elements such as scenarios, flashcards, and carousels, we transformed a complex regulatory framework into a visually engaging and learner-friendly digital experience.

Objective
& Scope 

The goal of this initiative was to strengthen regulatory expertise and response strategies for substandard and falsified (SF) medical products through a structured, interactive, and visually engaging eLearning program. The training focused on breaking down complex regulatory frameworks, improving collaboration among stakeholders, and making policy-heavy content more engaging using scenario-based learning.

Challenges

01

Ensuring Clarity in a Complex Framework

SF medical products involve multi-agency coordination and regulatory protocols, requiring clear and structured training materials.

01

02

Maintaining Visual Consistency Across Modules

The client was particular about color-coded themes, making it crucial to align learning objectives with the design aesthetics from the outset.

02

03

Driving Engagement for Policy-Heavy Content

The training needed to retain learner interest despite covering detailed regulatory guidelines, key documents, and stakeholder responsibilities.

03

Our Approach 

A Thematic, Structured, and Interactive Learning Experience

Color-Coded Learning Paths for Clear Navigation

We established a strong visual identity for each section:

  • Response (Red): Protect public health, prevent recurrence.
  • Prevention (Green): Demand quality, secure supply chains.
  • Detection (Orange): Improve surveillance, increase reporting.

01

Scenario-Based Learning for Real-World Application

We designed real-life regulatory challenges where learners had to apply incident management strategies to handle SF medical product cases.

02

Engaging Interactive Elements for Better Retention

Flashcards, carousels, and knowledge checks made complex topics more digestible and engaging, improving recall.

Results
Delivered

Impactful, Professional, and Learner-Focused Training

Visually Distinct & Engaging Training Experience

The color-coded modular approach ensured clear learning progression and visual consistency.

Scalable & Adaptable Training Model

The modular approach allows for future expansions and easy updates to evolving regulatory guidelines.

Positive Learner Engagement & High Client Satisfaction

The beautifully designed, professional interface kept learners engaged, while the structured content ensured clarity.

Stronger Knowledge Retention & Practical Learning

Scenario-based activities allowed learners to apply regulatory protocols in realistic settings.

Scalable & Adaptable Training Model

The modular approach allows for future expansions and easy updates to evolving regulatory guidelines.

Key Takeaways

Why This Approach Worked

A Structured Framework Enhances Learning

The PDR strategy provided a logical, actionable approach to managing SF medical product incidents.

Interactivity Drives Engagement

Using scenarios, carousels, and flashcards turned dense regulatory topics into dynamic, learner-friendly content.

Visual Consistency Strengthens Recognition & Recall

The color-coded modules created a seamless, professional, and aesthetically engaging learning experience.

Impact 

The eLearning program on Substandard and Falsified (SF) Medical Products significantly improved regulatory training by simplifying complex protocols into an intuitive, engaging learning experience. The structured Prevention, Detection, and Response (PDR) approach, combined with color-coded modules, enhanced clarity and knowledge retention among regulators and healthcare professionals. By integrating interactive elements, the program transformed policy-heavy content into practical, real-world learning.

This initiative strengthened global efforts in preventing, detecting, and responding to substandard and falsified medical products, ensuring better compliance and public health protection.

This project demonstrates our expertise in designing structured, visually engaging, and interactive training solutions for global health initiatives. By integrating WHO’s PDR framework with engaging instructional design, we helped create a scalable and impactful training experience for regulators combating SF medical products.

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